There are many different ways you can use Surf Stats LLC's (“Company” or “us” or “our”) services – to search for and share information. When you share information with us, we can make our services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others faster and easier. As you use our services, we want you to be transparent in how we’re using your information and the ways in which you can protect your privacy.
- What information we collect and why we collect it
- How we use that information
- The choices we offer, including how to access and update the information
We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP address, pixel tags and/or browsers, then read about these key terms first. Your privacy matters to us, so whether you are new to Surf Stats or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.
Information we collect
We collect information to provide better services to all of our users.
We collect information in two ways:
- Information you give us. For example, many of our services require you to sign up for an account on Surf-Stats.com. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card.
- Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you visit a website that uses our advertising services or you view and interact with our ads and content. This information includes:
- Device information:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers and mobile network information including phone number). We may associate your device identifiers or phone number with your personal account.
- Log information
When you use our services or view content provided by us, we may automatically collect and store certain information in server logs. This may include:
- details of how you used our service, such as your search queries;
- telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls;
- Internet protocol (IP) address;
- device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; and/or
- cookies that may uniquely identify your browser or your account.
- Location information
When you use a location-enabled Company service, we may collect and process information about your actual location. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
- Unique application numbers
Certain services include a unique application number. This number and information about your Website use (for example, the operating system type or an application version number) may be sent to the Company when you install or uninstall a particular Company service or when that service periodically contacts our servers, such as for automatic updates.
- Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
- Cookies and anonymous identifiers
How we use information we collect
We use the information we collect from our Website to provide, maintain, improve and to develop new services; to protect the Company; and, to protect and better serve our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
We may use the name you provide for your profile across all of the services we offer that require an account. In addition, we may replace past names associated with your account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible profile information, such as your name and a photo.
When you contact the Company, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags , to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation, or health.
We may combine personal information from one service with information, including personal information, from other Company services – for example to make it easier to share things with people you know or other users. We will not combine double click cookie information with personally identifiable information unless we have your opt-in consent.
Please note, we may process your personal information on a server located outside the country where you live.
Transparency and choice
People have different privacy concerns. So that you can make meaningful choices about how your information is used by us, our goal is to be as clear and transparent about the information we collect as possible. For example, on the Website you can:
- review and control certain types of information tied to your account;
- use our editor to see and adjust how your profile appears to particular individuals;
- control who you share information with; and/or
- take information out of many of our services.
You may also set your browser to block all cookies, including cookies associated with our services. Further, you can set your browser to indicate when a cookie is being set by us. It is important to remember, however, that many of our services may not function properly if your cookies are disabled.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines and other companies (including our own).
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or are extremely impractical (for instance, requests concerning information residing on backup tapes).
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of the Company unless one of the following circumstances apply:
- With your consent
We will share personal information with companies, organizations or individuals outside of ourselves when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
- With domain administrators
If your account is managed for you by a domain administrator, then your domain administrator and the resellers who provide user support to your organization will have access to your account information (including your email and other data). Your domain administrator may be able to:
- view statistics regarding your account, like statistics regarding applications you install;
- change your account password;
- suspend or terminate your account access;
- access or retain information stored as part of your account;
- receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request; and/or
- restrict your ability to delete or edit information or privacy settings.
- For external processing
- For legal reasons
We will share personal information with companies, organizations or individuals outside of ourselves if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request;
- detect, prevent, or otherwise address fraud, security or technical issues; and/or
- protect against harm to the rights, property or safety of the Company, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Surf Stats LLC and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of the personal information we hold. In particular:
- We encrypt many of our services using SSL .
- We carefully review and update our personal information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access of personal information to Company employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.